Which term refers to ongoing companywide activities including the establishment of an IAM strategy, administration of IAM policy statement changes, establishment of identity and password parameters, management of manual or automated IAM systems and processes, and periodic monitoring, auditing, reconciliation and reporting of IAM systems?

• A. Provisioning
• B. Identity management
• C. Tools
• D. CIAM Certification

Answer: (A)

The ongoing IAM lifecycle and governance activities described are best described as provisioning. Provisioning covers the end-to-end operational management of identities and access across the organization—from establishing identity parameters and password policies to administering IAM policies, managing both manual and automated IAM processes, and conducting periodic monitoring, auditing, reconciliation, and reporting. This term captures the ongoing, companywide execution and lifecycle management that keeps IAM aligned with strategy and policy across systems. Identity management is the broader discipline, but provisioning refers specifically to the hands-on, continuous activities that implement and maintain those policies and controls. Tools refers to the software used, not the ongoing processes, and CIAM Certification is not related to the described activities.